Shipping Policy

No more wait times! We have most jewelry ready to ship within a day. We will let you know if there will be any delays. We ship through USPS domestically and internationally. We offer First Class (5-10 days), Priority (usually 3-5 days), and Priority Express (1-2 days). International shipping times vary widely and tracking is only offered via Priority or Priority Express. Once your order has been shipped, you will receive an email with tracking information, this information will also be available on our site via your order number or the email used to place the order. Track your order here.

NEW FedEx Shipping! We are pleased to bring our international customers FedEx shipping for more reliability. You should now see FedEx shipping options in your cart along with Priority and Priority Express still being options from USPS. We’ve had a few issues with USPS first-class shipping as they do not provide shipment tracking outside of the US, we’ve removed that option for international customers and added alternative options from FedEx! As a company, we strive to give you the best experience possible and one of the most important parts of that experience is getting you your jewelry quickly and on time! We hope our new shipping methods will do exactly that. If you have any questions or comments, please email us!

Return Policy

We offer a 100% guarantee against manufacturer defects for the life of the jewelry. If you find that there is a defect, contact us within 7 days of receipt to issue a return.

Every item that is shipped in your order will be sealed. If you want to return an item because you are dissatisfied with it, you are more than welcome to do so as long as the items seal is not broken. The reason we cannot accept an unsealed item is that the item is now considered used and/or possibly has been worn. This is for your protection. We do not re-sell used jewelry for sterilization reasons. When you buy  jewelry from People’s Jewelry, you are guaranteed not to get a used item or previously worn jewelry. In some cases the jewelry is made specifically for you. We do not refund shipping cost or the optional sterilization fee. Please send an email to:  sales@peoples-jewelry.com if you have more questions.

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